Shipping & Returns

Shipping & Returns


Shipping Methods


Standard shipping: $8.95

Rural shipping: $9.95

Your order will be processed within 2 working days. Delivery to North Island locations usually takes 1-2 business days and to South Island locations 1-3 business days. Rural addresses may take an additional 1-2 days.

DexShell NZ is closed on all New Zealand public holidays. No orders are processed on these days.


Order Processing




30-day return policy

We offer a 30-day return policy on purchases. We will refund the total of the items returned in your order, less shipping costs each way. If the return is a result of our error, DexShell NZ will also refund shipping charges and will compensate you for the return shipping of the item.


Items should be returned in the original product packaging with the packing slip included and/or contact details and order number.